How to Cancel a Ride Booked on AloApp

How to cancel a ride booked on AloApp

AloApp, the ride-hailing app, lets you book rides any time of the day. What makes it even more convenient for riders is they can do that and so much more concerning their ride all from apps, making it easier than ever to book rides. AloApp enables riders to catch rides within a few minutes. Riders can start using the app after signing up. AloApp addresses the needs of every type of rider, and hence, there are many ride types. Riders can choose the one that they see fit.

AloApp is user-friendly, enabling users to navigate the app with ease. Riders can schedule rides with AloApp. By booking in advance, riders can ensure they reach the place on time. Similarly, if riders want to cancel rides, the app allows them to do that in a few taps.

Canceling a Trip

We book rides wanting to go somewhere, but it is not like we always go with our plans. It is normal to have a change of heart and cancel trips. Riders can cancel the requested rides if there is any change of plans and they no longer feel like taking it. AloApp lets users cancel their trips with relative ease with which they book trips. 

Riders can cancel their trips anytime after booking. They may have valid reasons not to go along as planned. AloApp lets riders do this with the help of the cancellation option. Similarly, drivers can cancel rides if they can not accept ride requests from riders. 

How to Cancel a Trip?

AloApp intends to provide a seamless experience for users. So, AloApp makes navigating to the app features easy for them. As a result, users can carry out cancellations with relative ease. You can follow the steps below to cancel a ride. 

Step 1: Open the AloApp on your device. 

Step 2: In the ride history, riders can find the list of booked rides. Users then have to select the respective ride they wish to cancel.  

Step 3: Riders have to tap Cancel and Confirm to cancel rides. 

Step 4: Riders may want to state the reason behind the ride cancellation. 

Are there Cancellation Charges?

While riders can cancel their requested rides anytime after booking, it is not like they do not have to pay any charges. Riders can initiate canceling without paying extra costs if they do it before the app matches them with a driver. However, riders will have to pay cancellation fees if they cancel after the app matches them with a driver. It is charged as compensation after drivers spend time and effort trying to reach the place to pick up the rider. 

The fees that AloApp charges the riders vary depending on the location and the type of ride that a rider has booked. It has many ride types, and the cancellation charges may differ for different kinds.  

The Bottom Line

If you have booked your ride with AloApp and later have second thoughts about going on the trip, have no worries. It lets you cancel rides in a few taps. We at AloApp are committed to providing our customers with the best riding experience, and we assure you that you will receive nothing short of that. 

Download Our Apps

Driver Androidhttps://play.google.com/store/apps/details?id=com.alousa.driver

Driver iOShttps://apps.apple.com/us/app/aloapp-driver/id6444877020?platform=iphone

Rider Android – https://play.google.com/store/apps/details?id=com.alo.app&hl=en&gl=US

Rider iOS – https://apps.apple.com/us/app/aloapp/id1559363678

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